The Science of Highly Effective Communication Pt. 2


1367478413176_communication-skillsIn my last post I talked about how to be a highly effective communicator by being an active and emphatic listener. But it doesn’t stop there. There’s definitely more to effective communication than simply being an excellent listener. Let’s break down the dynamics of other factors that can make someone an excellent communicator.

Highly effective communicators remember names.

Names are a fairly permanent part of our lives that you just can’t brush off. There are even studies stating that likable names tend to earn higher grades from teachers, while those with names starting with A or B get higher grades than those whose names begin with C or D.

But what does this all mean? Your name is your identifying badge. And you will be doing a person a huge favour by remembering his or her name. Make it a habit to remember people by their names, and they will surely take it as a compliment.

Highly effective communicators let other people talk about themselves.

There’s something about people that makes them love to talk about themselves. In fact, studies suggest that it’s even as pleasurable and rewarding as sex, food, and money! That’s because talking about our own beliefs, principles, and thoughts stimulate the same area in the meso-limbic dopamine system, which is the area of the brain most related to motivation and reward feelings.

Did you know that we spend 40% of our interactions with other people talking about ourselves—that’s about half of the time! The solution here is pretty clear: let other people talk about themselves, and actively listen to them. For sure, you will be appreciated for it.

Highly effective communicators make other people feel important.

Another trait of the best communicators is that they compliment other people. Don’t hold back when making other people feel important. Go ahead and encourage their thoughts and opinions, as long as they’re honest. Another important point is to ask for advice. Whether it’s a business concern or a personal matter, asking advice from other people show your confidence in them.

Highly effective communicators focus on similarities.

There’s comfort in similarities, and you ought to actively talk to a person with the aim of finding your similarities, from your choice of words to your interests. This way, you can get them to cooperate with you more easily.

So there you have it: the complete guide of bringing out the best in you as a communicator. Here’s a quick runthrough:

1.            Be an emphatic and active listener.

2.            Refer to them by their names.

3.            Let them talk about themselves.

4.            Compliment them and ask for their advice.

5.            Look for similarities.