There’s one thing that sets people who command attention when they speak from all the others, and that’s what you will learn today. Excellent communicators weren’t born the way that way… In one way or another, they learned what it takes to communicate their thoughts. You, too, can be great at communication; after all, communication skills are skills that can be taught, learned, and improved with constant and practice.
1. Learn the 30-second rule.
As a rule, you only have 30 seconds to capture the attention of your listeners. Failing to do that, you run the risk of not getting your point across. Apply this rule in all your interactions, be it a phone call or a face-to-face conversation. This should set the motivation for you to do something that will make people want to listen to you.
2. Be more personal.
When was the last time someone spoke to you and referred to your name? Common courtesy isn’t so common anymore—rarely do people refer to others with their names. Here’s one excellent way to invite attention when speaking: talk to people using their names. This will let them know not only that you respect them but that your message is specifically for them.
3. Put yourself in your message.
Whenever you have something to say, emphasize where the message is coming from: yourself. If necessary, you can also refer to yourself and to your group. Include “I” more often in your messages, as this will give the impression that you are taking full responsibility for your words.
4. Be interested in what other people have to say.
These days, people rarely stop and intently listen to others. If you show that you are interested in what other people are communicating, you will create a natural bond with the listener. More importantly, it will show that you are not out to dominate the conversation, but that you are willing to engage in a mutual exchange of thoughts and ideas.
5. Be silent.
It’s much easier to be shut down someone who keeps on talking than someone who uses appropriate pauses in between to give the listener time to reflect. It’s perfectly fine—in fact, it’s recommended—to pause in between important sentences, allowing the listener to fully absorb your message.