To resolve a conflict and have sustainable harmony, you usually need to find a collaborative outcome. This is an agreement in which both parties underlying needs are being met. This could be a marriage, a work...

Conflict is like fire: too much causes damage to people and property; too little and no meaningful change can occur. If you can prevent unnecessary conflict and can find win-win outcomes to workplace...

When tempted to fight fire with fire, remember that the Fire Department usually uses water. Many people like to “win” a disagreement. They want to leave the conversation feeling like they were right and...

A place where the sun isn’t shining now will be eliminated in a few hours. - Sophia Bedford- Pierce 1. Play with perspective Make a list of what you don’t like about your work. Ask yourself...

…a client complains?… your finances take a nose dive?… you get rejected for the job you want?… your boss loads you down with another work deadline?… the world seems full of social and environmental...