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	<title>Carla's Artistry of Change &#187; Les Brown</title>
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		<title>How to Handle Conflicts with Grace</title>
		<link>http://carlarieger.com/blog/how-to-handle-conflicts-with-grace/</link>
		<comments>http://carlarieger.com/blog/how-to-handle-conflicts-with-grace/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 17:57:10 +0000</pubDate>
		<dc:creator>carla</dc:creator>
				<category><![CDATA[Change & Stress Management]]></category>
		<category><![CDATA[Conflict Resolution and Negotiation]]></category>
		<category><![CDATA[Leadership & Communication]]></category>
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		<category><![CDATA[Byron Katie]]></category>
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		<category><![CDATA[Carla Reiger]]></category>
		<category><![CDATA[carla rieger]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[conscious breathing]]></category>
		<category><![CDATA[courageous conversations]]></category>
		<category><![CDATA[David Allen Getting Things Done]]></category>
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		<guid isPermaLink="false">http://carlarieger.com/blog/?p=739</guid>
		<description><![CDATA[Do you ever notice that when you are in a good mood life just kind of flows? You see solutions more easily. You feel more tolerant and patient. You can take yourself lightly and see the big picture. Then, do you notice that when you are in a low mood that life can feel stuck [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: small;">Do you ever notice that when you are in a good mood life just kind of flows? You see solutions more easily. You feel more tolerant and patient. You can take yourself lightly and see the big picture.</span></p>
<p><span style="font-size: small;">Then, do you notice that when you are in a low mood that life can feel stuck and more full of conflict? You see mostly obstacles. You can act petty. You take yourself and life very seriously and feel as if the world is out to get you.</span></p>
<p><span style="font-size: small;">Most humans have a shadow side, a split persona to one degree or another. Being able to have more choice about who will run the show can be one of the most important life lessons you will ever learn.<br />
 ==========================================</span></p>
<p><span style="font-size: small;">Here is Carla talking about some tips for dealing with conflict at work or at home:</span></p>
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<p><span style="font-size: small;">==========================================</span></p>
<p><span style="font-size: small;"><strong>What neuro-science is now telling us</strong></span></p>
<p><span style="font-size: small;"><a href="http://www.neilslade.com/">Neil Slade</a> has a great way of explaining neuro-science in practical, layman terms. When you are in a low mood the energy of your brain resides more in what neuro-scientists call &#8220;The Reptilian Complex&#8221;.</span></p>
<p><span style="font-size: small;"><strong>The brain has three layers</strong>:</span></p>
<p><span style="font-size: small;">1. <strong>The Reptilian Complex</strong> is the inner core: This is where we get our instinct to survive, fight, flee, gain territory and reproduce.</span></p>
<p><span style="font-size: small;">2. <strong>The Limbic System</strong> is the next layer: This is where we get our urge to nurture, to love, to join with others and follow laws and rules.</span></p>
<p><span style="font-size: small;">3. <strong>The Neo-cortex</strong> is the outer brain: This is where we get the skills to make peace between the R-Complex and the Limbic System, the ability to forgive and to temper justice with mercy, to reason and see the big picture. The frontal lobes of the neo-cortex in particular help you do your best problem solving and decision making. </span></p>
<p><span style="font-size: small;">While we need to have all parts of our brain functioning in order to thrive and survive, most people when under stress revert to the Reptilian Complex. They are disconnected from the more outer parts of the brain. Being able to trigger the frontal neo-cortex can put you in a good mood and help you be your better self more often.</span></p>
<p><span style="font-size: small;"><strong>How do you know when the Reptilian Complex is running the show?</strong></span></p>
<p><span style="font-size: small;">The Reptilian Complex is more likely to be active during change, challenge and conflict, but can appear at any time. Learn to notice when that is happening. Usually you feel more tense, worried, fearful, distrustful, and hyper-vigilant. In short you feel like fighting or fleeing. Few situations in modern society require the Reptilian Complex to be running the show completely. Yet that&#8217;s where a lot of people are operating from a lot of the time.</span></p>
<p><span style="font-size: small;">==========================================</span></p>
<p><span style="font-size: small;"><strong>What can trigger the &#8220;petty self&#8221;?</strong></span></p>
<p><span style="font-size: small;">Many factors can contribute to you getting more easily triggered such as:</span></p>
<p><span style="font-size: small;">1.    <strong>Multitasking</strong> or having your awareness scattered.</span></p>
<p><span style="font-size: small;">2.    <strong>Hormonal imbalance</strong>s (in both men and women).</span></p>
<p><span style="font-size: small;">3.    <strong>Excess toxins in your body</strong> from health issues or from stimulants such as coffee, alcohol, sugar and other drugs (both pharmaceutical and recreational).</span></p>
<p><span style="font-size: small;">4.   <strong> Little or no reflection time</strong>.</span></p>
<p><span style="font-size: small;">5.    <strong>Unresolved issue</strong>s (at any age).</span></p>
<p><span style="font-size: small;">6.    <strong>Psychological habits picked up from your family or societ</strong>y.</span></p>
<p><span style="font-size: small;">7.    <strong>Lack of exercise</strong>.</span></p>
<p><span style="font-size: small;">8.    <strong>Sleep deprivation</strong>.</span></p>
<p><span style="font-size: small;">9.    <strong>Dehydration</strong>.</span></p>
<p><span style="font-size: small;">10.   <strong>Feeling hungry or undernourishe</strong>d. Blood sugar imbalances.</span></p>
<p><span style="font-size: small;">11.   <strong>A habit of shallow breathing or mouth breathin</strong>g.</span></p>
<p><span style="font-size: small;">12.   <strong>Not examining the validity of your thought</strong>s.</span></p>
<p><span style="font-size: small;">13.  <strong> Unexpressed creativity</strong>.</span></p>
<p><span style="font-size: small;">14.  <strong> Lack of meaning in one&#8217;s life. </strong></span></p>
<p><span style="font-size: small;">==========================================<br />
 <strong><br />
 Tips for activating your more &#8220;graceful self&#8221;</strong></span></p>
<p><span style="font-size: small;">Here are a few tips for activating the brain to move from the Reptilian-complex to the frontal neo-cortex. Make sure you do something to put yourself in a better frame of mind before dealing with a conflict. For particularly high stakes conversations email us at carla@artistryofchange.com for a free copy of the <strong>Preparing to Have a Courageous Conversation</strong> worksheet.</span></p>
<p><span style="font-size: small;">1.    <strong>Laughing and having fun</strong>. Laughter opens up the whole brain. Find the lighter side of the situation. Search <a href="http://www.youtube.com">YouTube</a> for comedians you love. Call or talk to someone is good at making you laugh.</span></p>
<p><span style="font-size: small;">2.    <strong>Paying attention to the present momen</strong>t without interpreting it (E.g. like when you are focussed on a task you love or appreciating a sunset)</span></p>
<p><span style="font-size: small;">3.    <strong>Focussing on one thing at a time</strong> Don&#8217;t try to deal with conflict when your focus is scattered, for example while trying to drive your car or while checking email.</span></p>
<p><span style="font-size: small;">4.     <strong>Giving yourself the amount of sleep that your body wants</strong> (usually 7-8 hours for most adults). Wait til your rested before having an important conversation.</span></p>
<p><span style="font-size: small;">5.     <strong>Asking &#8220;What&#8217;s good?&#8221; </strong> Ask yourself &#8220;What&#8217;s good about this situation?&#8221; What might you be learning from this conflict? What might be a great outcome from sorting out this issue?</span></p>
<p><span style="font-size: small;">6.    <strong>Releasing negative thinking loops</strong> <a href="http://www.emdrcanada.org/">EMDR </a>or <a href="http://www.emofree.com/">Emotional Freedom Technique</a> can help you release stuck negativity and trauma. Also, many conflicts result from escalating a small issue into a large one through an over-active imagination. The work of <a href="http://www.thework.com/">Byron Katie</a> or <a href="http://www.sedona.com/">The Sedona Method</a> are useful for helping people examine the validity of their thoughts.</span></p>
<p><span style="font-size: small;">7.    <strong>Doing regular exercise</strong> .Do something active before an important conversation to help release toxins from the body and increase the oxygen levels in your body.</span></p>
<p><span style="font-size: small;">8.    N<strong>ourishing your body on a regular basis with good, nutritious food</strong>. Make sure your blood sugar levels are normalized before starting an important conversation. Drinking 8 glasses of purified water a day and stay hydrated during conflict. This will help your brain work more efficiently.</span></p>
<p><span style="font-size: small;">9.    <strong>Creating meaning and purpose in your life</strong>. Explore your purpose and live your life from that value system as much as possible. As <a href="http://lesbrown.com/">Les Brown</a> once said, &#8220;If you know the why for living you can endure almost any how.&#8221;</span></p>
<p><span style="font-size: small;">10.    <strong>Having a creative or recreational outlet.</strong> Singing, dancing, writing, art, gardening, golf, tennis, skiing, etc. These activities will keep you in your &#8220;graceful&#8221; self more often.</span></p>
<p><span style="font-size: small;">11.    <strong>Getting inspired daily</strong>. Leave inspirational literature by your bedside. Watch inspirational movies or listen to inspirational audio programs. Watch inspiring speakers on TED or just type in &#8220;inspirational speech&#8221; or &#8220;motivational speech&#8221; into YouTube.</span></p>
<p><span style="font-size: small;">12.    <strong>Practicing conscious breathing</strong> Try typing in &#8220;<a href="http://www.youtube.com/watch?v=t7WFq17NxWA">conscious breathing techniques</a>&#8221; into YouTube and follow the instructions.</span></p>
<p><span style="font-size: small;">13.    <strong>Getting regular physical contact</strong>.  Loving touch activates the whole brain (E.g. Hugs, kisses and massage)</span></p>
<p><span style="font-size: small;">14.    <strong>Getting organized and defining your work more clear</strong>ly (try <a href="http://www.davidco.com/">David Allen&#8217;s Getting Things Done</a>)</span></p>
<p><span style="font-size: small;">15.     <strong>Surrounding yourself with people who are generally optimistic and good-natured</strong>. The moods and thoughts of others can impact your well being. Establish healthy boundaries with people who like to create drama and conflict.</span></p>
<p><span style="font-size: small;">16.    <strong>Thinking in possibilities</strong>. If you feel stuck about how to solve a problem ask yourself &#8220;If I were exceptional at solving this problem I would&#8230;&#8221;</span></p>
<p><span style="font-size: small;">==========================================</span></p>
<p><span style="font-size: small;"><strong>Do you have a tip to share? </strong></span></p>
<p><span style="font-size: small;">If you have an example of how you activate your best self please let us know. It just might inspire others. Please email it to carla@artistryofchange.com</span></p>
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