It isn’t always obvious when you need to make a change. Life doesn’t always come with a calendar alert telling you what to change and when. There is a spectrum of human behaviour when it comes to change...

To resolve a conflict and have sustainable harmony, you usually need to find a collaborative outcome. This is an agreement in which both parties underlying needs are being met. This could be a marriage, a work...

Conflict is like fire: too much causes damage to people and property; too little and no meaningful change can occur. If you can prevent unnecessary conflict and can find win-win outcomes to workplace...

Here is a powerful quotation from Daniel Pink, author of A Whole New Mind: If the Industrial Age was built on people’s backs, and the Information Age on people’s left hemispheres, the Conceptual Age is...

When tempted to fight fire with fire, remember that the Fire Department usually uses water. Many people like to “win” a disagreement. They want to leave the conversation feeling like they were right and...